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Please be aware that you may experience delays in your delivery or receive part deliveries as our couriers prioritise essential supplies to the NHS etc

We thank you for your support and would like to take this opportunity to say, stay safe and look after each other. Working together we can beat this.

NB: Due to the current COVID-19 situation and staff shortages, customer services are experiencing an unusual and extremely high volume of enquiries. To contact customer services, please email [email protected]. Please note sales and technical phone lines are not able to respond to customer service enquiries. See our updated terms and conditions for more information.

Contact Us

Get in touch!

Our Summer opening hours run from the first week in March until the last week in October: Mon - Fri 8:30am - 5:30pm Sat 8:30am - 5:00pm

Our winter opening hours run from the first week in November until the last week in February: Mon - Fri 8:30am - 5:00pm Sat 9:00am - 4:00pm

We do not open Sundays or Bank Holidays

If you would like to find out more about 1st Direct Pools exciting range of products or have any other inquiries, we would love to hear from you. Simply complete the form below and one of our team members will be in touch.

You can also stay in touch with 1st Direct Pools by joining our mailing list and following us on social media networks Facebook, Twitter and Google+.

Sales: 0333 900 4040
[email protected]

Technical Hotline: 0333 900 4040
[email protected]

Customer Service: 0333 900 4040
[email protected]

Address: 1st Direct Pools, Ambassador Business Park,
Gillingham, Dorset, SP8 5SE